PRIVACY POLICY
(“Policy”)
SPRAY-NET GROUP OF COMPANIES
(“Spray-Net”)
Spray-Net respects the privacy of its Users. This Policy explains how Spray-Net collects and uses personal information.
In this Policy, “Personal Information” means any information which relates to a natural person and which allows that natural person to be identified. As a consequence, this Policy does not apply to information collected by Spray-Net about Users who are corporations, partnerships, or other legal entities.
This Policy covers our use and disclosure of your Personal Information, which is collected through or in connection with this Website. For the purposes of this Policy, “Website” means all web pages related to the spraynetfranchise.com site excluding any links to third party sites.
Collection and Use of Personal Information
Spray-Net collects and uses Personal Information (including name, last name, address, telephone number and e-mail address) in order to:
• Provide access to the Website and its content;
• Respond to queries or requests submitted by Users;
• Identify Users and establish and maintain a relationship with them, including providing them with information about Spray-Net’s products and services;
• Process franchise applications;
• Send newsletters to keep Users updated on the latest news and promotions;
• Better tailor and improve the features of products and services; and
• Compile statistics about Spray-Net’s business and the Website.
Some Personal Information is provided by the User. This includes information provided to set up a free consultation, submit a franchise application or sign-up for newsletters to stay updated on the latest news and promotions.
Personal Information may also be collected as part of communications between the User and Spray-Net, whether by email, phone, or otherwise.
The Use of Cookies
Spray-Net may store information (commonly known as a “Cookie”) on your computer when you view the Website. We are able to read these Cookies for information purposes when you revisit our Website.
The type of information we collect as a result of a Cookie being accepted by you is specific to your computer and includes the IP address associated to your computer, the date and time your computer visited the Website, what sections of the Website were viewed at and whether the web pages requested were delivered successfully. This information is anonymous; it is associated to a computer rather than an individual.
Spray-Net uses the Cookie information to improve its knowledge of the use of the Website and to enable it to ascertain whether the Website is operating at optimal levels. Moreover, the Cookie information allows Spray-Net to enhance its web offerings to its Users and to provide an enjoyable and innovative online experience. A User may set his or her internet browser to reject Cookies if desired; however, this may result in the loss of functionality of certain features of the Website.
Collection of Non-Personal Information
Spray-Net may automatically collect non-personal information about Users such as the type of internet browsers they use or the website from which they linked to the Website. Spray-Net may also aggregate details which Users have submitted to the Website (for example, age and location). Users cannot be identified from this information and it is only used to assist Spray-Net in providing effective service of the Website.
Spray-Net may from time to time supply third parties with this non-personal information or aggregated data for uses in connection with the Website.
Storage of Personal Information
Information collected by Spray-Net through the Website is stored on computers located in the Province of Quebec, Canada.
All Personal Information collected by Spray-Net is subject to security measures that are commercially reasonable and proportionate to the sensitivity of the information concerned. The goal of these security measures is to ensure that all Personal Information remains confidential.
Disclosure of Personal Information
Spray-Net will not disclose Personal Information to third parties without obtaining the User’s consent unless required by law to make a disclosure without such consent.
Right to Consult and Correct Personal Information
The User has the right to consult all Personal Information that relates to the User and that is held by Spray-Net, and to correct any information that is inaccurate or outdated.
Information collected by Cookies is stored in Cookie files located on the User’s computer, and thus can be accessed or modified by the User without Spray-Net’s involvement.
For all other privacy-related requests, the User may contact Spray-Net at the following email address: info@spray-net.ca. In order to comply with its legal obligations, Spray-Net may require proof of identity or quality of the User before permitting access to the User’s personal information. Depending on the nature of the User’s request, a reasonable fee may be required before Spray-Net transcribes, reproduces, or transmits any Personal Information.
Withdrawal of Consent
The User may withdraw its consent to Spray-Net’s collection, use, or disclosure of their Personal Information at any time by sending a written notice to Spray-Net at the following email address: info@spray-net.ca. However, before Spray-Net implements the withdrawal of consent, Spray-Net may require proof of identity or quality of the User.
In some cases, withdrawal of the User’s consent to Spray-Net’s collection, use, or disclosure of Personal Information may mean that Spray-Net is no longer able to provide certain products or services to the User, including access to the Website.
Security of Personal Information
Spray-Net has implemented technology and policies with the objective of protecting Users’ privacy from unauthorized access and improper use and will update these measures as technology becomes available, as deemed appropriate in Spray-Net’s sole discretion.
Use of Personal Information Submitted to Other Websites
Spray-Net cannot be responsible for the privacy policies and practices of other websites even if a User:
• accessed the third party website using links from the Website; or
• linked to the Website from a third party website.
Spray-Net recommends that Users check the policy of each site visited by them and contact the owner or operator of such website with any concerns or questions related to the foregoing.
Will This Policy Change?
From time to time, Spray-Net may make changes to this Policy. If Spray-Net makes any substantial changes to this Policy and the way in which it uses Personal Information, it will post these changes on this page and will do its best to notify Users of any significant changes. Spray-Net recommends that Users review this Policy on a regular basis.
Effective: September 1, 2015.
